Customer Support
Enquiries about your Order
If you have questions about an order you have placed but not yet received, please email:
direct@kipmcgrath.com.au or contact us on: 02 4929 6711. Our office hours are Monday to Friday, 9:00am to 5:00pm AEST.
To assist us in supporting you please have your order confirmation available when you call and/or quote your order number when sending your email enquiry.
Support for the Computer Programs
If you have purchased either the
KipME@Home product or the
GRS@Home product and required assistance installing, activating or using the computer programs you will need to contact our Support Department at Eduss Learning.
Their contact details are as follows:
SUPPORT
Support Email: support@eduss.com.au
Support Phone: 1800 334 633
Support Hours: Monday to Friday, 8:00am to 8:00pm AEST
Shipping Information
All products are shipped via Australia Post. Orders are processed and shipped within 3 business days of receiving the order and shipping times will vary depending on location of buyer. If an item is unavailable or on back order you will be notified via email of any delay.